Free Shipping over $150 AUS & NZ

Free Shipping over $150 AUS & NZ

30 Day Returns*

30 Day Returns*

buy now, pay later

buy now, pay later

Shipping policy

SHIPPING ESTIMATES

SERVICE ZONE DELIVERY TIME*
Australia Post - Standard    
Australia Wide 1-20 Business Days (location dependant - visit AusPost website for current estimates)
Courier Service (Couriers Please / Fastway) Australia Wide 1-20 Business Days (location dependant)
Same Day Express Melbourne Metro Same Day (Weekdays Only before 12pm, after 12pm or Saturday/Sunday next business day)
Express Post via AusPost VIC/NSW/ACT/TAS/SA 1-2 Business Days (location dependant)
Express Post via AusPost WA & NT
2-3 Business Days (location dependant)
Sendle International Service Zone 1 10-18 Business Days
Sendle International Service
Zone 2 14-22 Business Days
Sendle International Service
Zone 3 16-25 Business Days
DHL Express
Zone 1 2-3 Business Days
DHL Express
Zone 2
2-4 Business Days
DHL Express
Zone 3 2-4 Business Days
DHL Express
Zone 4 3-4 Business Days
DHL Express
Zone 5
3-5 Business Days


*Please note that these are estimates only. Delays may still occur and are not under our control; we will work with you in order to resolve shipping delays when possible however we cannot be held responsible for issues within the courier or postal services due to strikes, weather events or a pandemic.

SHIPPING COSTS

Shipping costs are calculated in the check out once you have entered your address. They are calculated using your location, the size of the item you are purchasing and the cost of the service to ship. We only charge the amount it costs us to use these services.

Free Shipping to Australia & New Zealand if your cart value is $150AUD* or more

Free Shipping to International Locations if your cart value is $300AUD* or more

*In the event that an item is oversized or extremely heavy free shipping will not be available. Please contact us at hello@orderofstyle.com for more information.

Further details about shipping and delivery can be found below.

DELIVERY

We are pleased to offer the following delivery options:

  • You will have the option at check-out to select from standard delivery by either Sendle (Couriers Please & Fastway) or Australia Post. You can also choose to upgrade to Express Post at a Flat Rate of $20AUD for all small domestic packages. Please note large express packages such as shoes will be charged between $35AUD to $50AUD depending on weight when shipped to Northern Territory and Western Australia. 
  • International Purchases with a value over $300AUD will receive free standard delivery unless they are calculated to weigh more than 3kgs or measure more than 3kgs in cubic weight. International purchases under $300AUD will be charged a flat rate for DHL Express or Sendle International Service; prices are variable and dependant on the Zone your country is located in. Prices will be shown at the checkout once you have entered your shipping address. 
  • Any Duties and Customs charges are the sole responsibility of the receiver and not eligible for payment by Order Of Style. There is no pre-payment of these and they are determined by the customs & border security at the destination country.
  • Please note when we ship via Sendle International Express they use your local mail delivery service once it arrives at the destination country and is cleared by customs; for this reason we cannot guarantee tracking is always accurate and shipping times may vary. Please use the tracking number provided and check with your local postal services website for updates.
  • NOTE: International delivery at this time is significantly delayed. Currently it can take between 20-40 business days to arrive at the destination country; this is dependant on where you are located. If you would prefer to use an international courier service please email us and request this hello@orderofstyle.com. Additional costs will apply.

By placing an order with orderofstyle.com you accept the shipping charges and times as outlined above. The cost of return shipping back to orderofstyle.com is the sole responsibility of the customer. This also applies to any/all shipments that are refused by you at delivery; in such a case we will deduct the cost of the original shipping cost, the return shipping cost and a 20% restocking fee from the refund value on the item. All the prices on our site are displayed in Australian Dollars, and will be charged as such.

NOTE: Import duties and taxes are not included in the price at check-out. These charges will be collected by the shipping service upon delivery. Please check with your country’s customs office to determine these costs. All applicable custom fees, taxes and duties are the sole responsibility of the customer. We cannot be held responsible for delays caused by Border Agencies in the collection of these items. Custom authorities require that we state the true value of your order directly on your package. It is the sole discretion of the customs agents to release your package. For more information about receiving items from Australia please visit Australia Post and check the shipping details for your country here.

UNCLAIMED DELIVERIES

If your item is returned to us after attempted deliveries, failure to pay import taxes and duties owed or unclaimed at your local postal service, your item will be refunded less our delivery costs, any return costs as charged by the shipping agent and a 20% restocking fee. We make every effort to check addresses prior to shipment and we will contact a customer in the event that an item is held up or returned to us; failure to respond in a timely manner to our emails will result in us marking your item as a an unclaimed delivery.  All deliveries will have tracking details supplied to you for your tracking convenience where available, some destinations do not provide tracking details. Please contact us should you require any assistance in tracking your article.

STOCK AVAILABILITY

While orderofstyle.com makes every effort to ensure that the stock listed reflects the stock we have on hand sometimes an item shown as available may inadvertently me out of stock. If you order an item that is out of stock we will contact you as soon as possible and process a refund straight away. Payments made using PayPal may take up to 5 business days for the refund to be processed.

CLICK & COLLECT 

Click & Collect is now available from our Hawthorn East Showroom. 

Click & Collect is only available Monday - Friday from 11am to 2pm. If you are unable to make it to the

showroom the same day your order will be held until you are able to come and collect it.

All Click & Collect orders are packed within 2hrs of receiving the order.

Once your order has been packed up you will receive an Email to advise that the order is ready for collection; please ensure you save our customer service email hello@orderofstyle.com so to avoid it being relegated to your junk or spam folder.

Please note that if you fail to collect your order by 10 days past the confirmation date you will be issued a refund less a 20% restocking fee. 

If you are unable to collect your order and require it to be delivered, please contact us to arrange this. Additional costs may apply.

SHIPPING ZONES

Zones and prices are calculated in the check out once you have entered your address. They are calculated using your location, the size of the item you are purchasing and the cost of the service to ship. We only charge the amount it costs us to use these services.

DHL Express Zone 1: New Zealand


DHL Express Zone 2: American Samoa, Bangladesh, Brunei Darussalam, Bhutan, Cocos (Keeling) Islands, Cook Islands, China, Fiji, Micronesia, Guam, Hong Kong, Indonesia, India, Japan, Cambodia, Kiribati, Laos, Sri Lanka, Burma (Myanmar), Mongolia, Macau, Northern Mariana Islands, Maldives, Malaysia, New Caledonia, Norfolk Island, Nepal, Nauru, Niue, French Polynesia, Papua New Guinea, Philippines, Pakistan, Palau, Solomon Islands, Singapore, Thailand, Timor-Leste, Tonga, Tuvalu, Taiwan, Viet Nam, Vanuatu, Samoa
DHL Express Zone 3: Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Guernsey, Greece, Ireland, Isle Of Man, Iceland, Italy, Jersey, Luxembourg, Netherlands, Norway, Portugal, Sweden


DHL Express Zone 4: Canada, United States


DHL Express Zone 5: Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Antarctica, Argentina, Aruba, Aland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Saint Barthelemy, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Bahamas, Bouvet Island, Botswana, Belarus, Belize, Democratic Republic of Congo, Central African Republic, Congo, Ivory Coast, Chile, Cameroon, Colombia, Costa Rica, Cape Verde, Curacao, Christmas Island, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, S. Georgia and S. Sandwich Isls., Guatemala, Guinea-Bissau, Guyana, Heard and McDonald Islands, Honduras, Croatia (Hrvatska), Haiti, Hungary, Israel, British Indian Ocean Territory, Iraq, Jamaica, Jordan, Kenya, Kyrgyzstan, Comoros, Saint Kitts and Nevis, Kuwait, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Liechtenstein, Liberia, Lesotho, Lithuania, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin (French part), Madagascar, Marshall Islands, Macedonia, Mali, Martinique, Mauritania, Montserrat, Malta, Mauritius, Malawi, Mexico, Mozambique, Namibia, Niger, Nigeria, Nicaragua, Oman, Panama, Peru, Poland, St. Pierre and Miquelon, Pitcairn, Puerto Rico, Palestinian Territory, Occupied, Paraguay, Qatar, Reunion, Romania, Republic of Serbia, Russia, Rwanda, Saudi Arabia, Seychelles, St. Helena, Slovenia, Svalbard and Jan Mayen Islands, Slovak Republic, Sierra Leone, San Marino, Senegal, Somalia, Suriname, South Sudan, Sao Tome and Principe, El Salvador, Sint Maarten (Dutch part), Swaziland, Turks and Caicos Islands, Chad, French Southern Territories, Togo, Tajikistan, Tokelau, Turkmenistan, Tunisia, Turkey, Trinidad and Tobago, Tanzania, Ukraine, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vatican City State (Holy See), Saint Vincent and the Grenadines, Venezuela, Virgin Islands (U.S.), Wallis and Futuna Islands, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Sendle International Zone 1: New Zealand

Sendle International Zone 2: American Samoa, Austria, Bangladesh, Belgium, Brunei Darussalam, Bhutan, Canada, Cocos (Keeling) Islands, Switzerland, Cook Islands, China, Germany, Denmark, Finland, Fiji, Micronesia, France, United Kingdom, Guernsey, Greece, Guam, Hong Kong, Indonesia, Ireland, Isle Of Man, India, Iceland, Italy, Jersey, Japan, Cambodia, Kiribati, Kazakhstan, Sri Lanka, Luxembourg, Burma (Myanmar), Mongolia, Macau, Northern Mariana Islands, Maldives, Malaysia, New Caledonia, Norfolk Island, Netherlands, Norway, Nepal, Nauru, Niue, French Polynesia, Papua New Guinea, Philippines, Pakistan, Portugal, Palau, Solomon Islands, Sweden, Singapore, Thailand, Timor-Leste, Tonga, Tuvalu, Taiwan, United States, Viet Nam, Vanuatu, Samoa, Spain

Sendle International Zone 3: Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Antarctica, Argentina, Aruba, Aland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Saint Barthelemy, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Bahamas, Bouvet Island, Botswana, Belarus, Belize, Democratic Republic of Congo, Central African Republic, Congo, Ivory Coast, Chile, Cameroon, Colombia, Costa Rica, Cape Verde, Curacao, Christmas Island, Cyprus, Czech Republic, Djibouti, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, S. Georgia and S. Sandwich Isls., Guinea-Bissau, Guyana, Heard and McDonald Islands, Honduras, Croatia (Hrvatska), Haiti, Hungary, Israel, British Indian Ocean Territory, Iraq, Jamaica, Jordan, Kenya, Kyrgyzstan, Comoros, Saint Kitts and Nevis, Kuwait, Cayman Islands, Lebanon, Saint Lucia, Liechtenstein, Liberia, Lesotho, Lithuania, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin (French part), Madagascar, Marshall Islands, Macedonia, Mali, Martinique, Mauritania, Montserrat, Malta, Mauritius, Malawi, Mexico, Mozambique, Namibia, Niger, Nigeria, Nicaragua, Oman, Panama, Peru, Poland, St. Pierre and Miquelon, Pitcairn, Puerto Rico, Palestinian Territory, Occupied, Paraguay, Qatar, Reunion, Romania, Republic of Serbia, Russia, Rwanda, Saudi Arabia, Seychelles, St. Helena, Slovenia, Svalbard and Jan Mayen Islands, Slovak Republic, Sierra Leone, San Marino, Senegal, Somalia, Suriname, South Sudan, Sao Tome and Principe, El Salvador, Sint Maarten (Dutch part), Swaziland, Turks and Caicos Islands, Chad, French Southern Territories, Togo, Tajikistan, Tokelau, Turkmenistan, Tunisia, Turkey, Trinidad and Tobago, Tanzania, Ukraine, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vatican City State (Holy See), Saint Vincent and the Grenadines, Venezuela, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna Islands, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

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